Pierresilber.com Website Review & Ratings + Pierre Silber Coupons
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Pierresilber.com Website Review & Ratings + Pierre Silber Coupons

Pierre Silber: Products & Services

When choosing certain items of lingerie, sexy boots, specialist costumes or fetish items, many consumers prefer the discretion of purchasing items over the Internet. Pierre Silber is the ideal choice of website to shop at because it has a wide range of these product types available all in one place. Items that they currently sell include:

Not only is Pierre Silber a fantastic and discreet site to shop at with an extensive range of products, they also offer great value for money. The y have regular discounts, offers and promotions. One of the best of these is customers who have spent $100 or more get a free pair of shoes. Better still, Pierre Silber offer a 110% price match. This means that if you can find the same product for a lower price anywhere else on the Internet, then they will refund you the cost plus an extra 10%.

Pierre Silber is a customer friendly website and each product has a clear image and a detailed product description. Products are defined into categories and options to refine searches help customers to have a positive shopping experience.

Pierre Silber: Company Background

Pierre Silber has specialized in selling quality shoes and lingerie for over 25 years. The Principal of the company is Anna Silberstein who is the secretary and treasurer of the business. They are both an Internet business and a physical store. Their warehouse is located at 2735 Scott Boulevard, Santa Clara, CA 95050.

If customers wish to contact Pierre Silber by telephone then they can do so between 10am and 4pm, Monday to Friday. There are two different telephone numbers provided. The first is to place an order and this is (408)844-9380. The second number is to enquire about an order and this is (408)844-9381. Customers can also send a fax to (408)844-9387 or an email to info@pierresilber.com. They will aim to respond to your enquiries within 48 business hours. The final option to contact them in writing. The address given is the one for their warehouse location.

Pierre Silber: Customer Feedback & Reviews

Pierre Silber show the reviews and testimonials of their previous customers on their website.  This allows potential customers to read about the experiences that other people have had shopping with Pierre Silber.  These testimonials show positive experiences of shopping with Pierre Silber and are evidence that customers are happy with the products that they have bought.  Some examples of these testimonials are:

“Amazing store with sexy styles and a great selection. Throw in the fact that they have great prices - and you have a store Ill purchase from again and again. And even beyond that, they have top-notch customer service! Outstanding when a problem showed in the order - they called immediately and made sure everything was correct and that I was completely satisfied. Followed up with the order and helped tremendously when I had questions. As I said before - I will definitely buy from again. I cant say enough good things about this shop!”

“I have purchased items from Pierre Silber before and the quality was excellent. Delivery was good and product was top notch. Overall, I give my shopping experience at A+++ Thak you T.A.”

Further reviews can be found on the Internet. Some examples of these can be found at Yelp.com where Pierre Silber have been given an average rating of 3.5 out of 5 stars based on 68 reviews. Overall, these reflect positively on Pierre Silber as customers seem to be pleased with the products, the prices and the customer service. Some examples of these reviews are:

“The best variety of merchandise ranging from sexy costumes, lingerie, "stripper" outfits, undergarments, heels, metal attire, latex, tiny cheap bikinis, leather outfits, etc etc.”

“I love this store! This is where they distribute all the items they sell on the website... And it's down the street from my house... LOVE IT! It's so easy to go online, find what you want and pick it up from the store and VOILA no shipping costs! If you don't know what you want they will make you go on their computer and check the website. They keep very little in the front to try on. Everything is kept organized in the back and they have to bring it out to you. I bought 6 1/2 inch platform heels for Halloween and I was amazed how comfortable they were. I was able to dance all night! Their lingerie is super cute and affordable.”

Pierre Silber: Business Credibility & Trustworthiness

Pierre Silber is not accredited with the Better Business Bureau (BBB) as businesses are under no obligation to seek accreditation.  However, Pierre Silber do have a BBB rating and report available.  They have been given a rating of A+ on a scale of A+ to F.  This is based on the length of time the business has been in operation, the information available about them, the number of complaints that have been filed against Pierre Silber and the way in which these complaints have been handled.  There have only been 2 complaints filed against Pierre Silber in the past three years and this is an exceptional statistic.  This shows that Pierre Silber is a credible and trustworthy business.

Pierre Silber: Website Popularity & Google Ranking

Pierre Silber have excellent website popularity.  Google Page Rank have given them a page rank of 4 out of 10.  Compete.com estimate that Pierre Silber had 30,398 visitors during the month of October 2012 and have given them a page rank of 57,422.  In comparison to four other websites that sell similar products, Pierre Silber is ranked in third position with Forplaycatalog.com in first position and Queensofdrag.com in fifth position.  Alexa.com have given Pierre Silber a global page rank of 358,415 and a US page rank of 152,618.  They also say that there are 207 sites linking in.  Alexa.com also provide some demographic information about Pierre Silber.  They say that a typical visitor is female, aged between 55 and 64 and has no college education.

Pierre Silber: Social Media Presence

Pierre Silber currently use Facebook, Twitter and Blogger to promote their business and to connect with their customers.  Their Facebook page has 1,011 likes and 5 people are talking about this page.  Pierre Silber use their Facebook page to inform customers about their products and promotions and to respond to customer comments and enquiries.  They also post photographs of their products on this page.  Pierre Silber have 77 followers on Twitter.  This page is predominantly used to promote their business.  They use Blogger to post articles and photographs about their products.  All of these forms of social media are used and updated on a regular basis.

Pierre Silber: Website Security & Safety

Google Safebrowsing Diagnostics have visited the Pierre Silber website 3 times over the past 90 days and say that the site is safe and that they do not download or install malicious software without the consent or the knowledge of the user.  The report also says that Pierre Silber does not act as an intermediary for the infection of other sites or a host for malicious software.  Pierre Silber also has a privacy policy that outlines how they use customers’ information.

Pierre Silber: Pricing & Packages

Pierre Silber offer some of the most competitive prices on the Internet for the type of products that they sell.  In fact, they challenge customers to find the same product elsewhere for less.  If they do so, they will receive 110% of the value of the product.  The regular discounts and promotions also help to keep the cost of shopping here down.  If you sign up to the email newsletter, you will be informed about additional promotions that are not readily available on their website.  A further advantage of shopping with Pierre Silber is that if you spend over $100 you will receive a free pair of shoes.  Some examples of the pricing at Pierre Silber are:

  • Thigh high boots- there are a total of 26 products in this category. These cost between $47.99 and $499.99.
  • Leather dresses- Although there are many items in the larger category of leather clothing, there are just 6 different designs to choose from in the leather dresses category. These cost between $64.92 and $169.99.
  • Pheromones- This category includes colognes, pills and perfumes. There are 11 products to choose from. The cheapest item is $12.99 and the most expensive is $59.99.
Pierre Silber: Shipping Rates & Policies

Customers who live within traveling distance of Pierre Silber’s warehouse have the option to collect their order from the warehouse and save on shipping costs.  Otherwise, customers can have their order shipped to them.  Items are usually shipped within 48 hours, provided that the items are in stock.  Orders are shipped by UPS Ground or USPS Priority mail.  They will also ship to PO box addresses and to anywhere internationally.  Shipping costs start at $6.99 and may vary depending on the location of the delivery and the size of the order.  Customers are advised that accurate shipping costs are available during the checkout procedure.    

Pierre Silber: Payment Methods Accepted

There are several payment options when it comes to paying for your purchases from Pierre Silber. They currently accept the following payment options:

  • PayPal
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Money orders

If customers choose to pay by money order then you need to place your order online and then when you get to the section that totals your purchases with shipping costs, print off the page and send it to Pierre Silber with the money order. Pierre Silber do not accept personal checks or any other alternative methods of payment.

Pierre Silber: Returns, Refunds & Exchange Policy

Customers can cancel an order by telephoning them on 408-844-9380 or by emailing them at info@pierresilber.com.  If cancelling by email, customers are requested to use the subject line CANCEL ORDER #XXXXXX.  If you are returning items for a full refund you have 10 days to do so and all items must be unworn.  Exchanges must be returned unworn within 30 days.  A return form must be completed in both instances.  Pierre Silber do not charge a restocking fee for returns but customers are responsible for all shipping costs including return shipping costs.  Pierre Silber do not offer credit for shipping costs.  Credit is usually received within 3 weeks of making a return.  Pierre Silber also have a 110% price match guarantee so customers will receive the cost of the item that they have seen for a lower price elsewhere plus an extra 10%.

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